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Conditions for Returns

Returns & Exchanges. We will gladly accept your return of UNWORN merchandise within 7days from the date of purchase. Exchanges are always free.

    1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.
    2. The product must include the original tags, user manual, warranty cards, freebies and accessories
    3. The product must be returned in the original and undamaged manufacturer packaging / box. It must be returned in the same condition.
    4. For selected categories, we accept a change of mind: Men’s Fashion, Women’s Fashion, Men’s bags, Women’s bags, Luggage & Suitcase, Bedding, Bath. Exceptions are women's intimate apparel, men's innerwear, swimwear, eyewear, jewellery, watches, duffel bags, shoe-care.
    5. For device related issues after usage or the expiration of the return window, seller warranty or brand warranty. For more information on warranty claims please contact us: 014105002